Delivery and Return

📦 Delivery & Returns 

We are committed to delivering your natural stones and silver rings safely, promptly, and hassle-free. Below you will find our detailed delivery and returns policy to ensure transparency and trust.

🚚 Delivery Information

Shipping Locations: We currently ship nationwide across Pakistan.

Processing Time: Orders are processed within 1–2 business days after confirmation (excluding Sundays and public holidays).

Delivery Time: Standard delivery takes 2–5 business days, depending on your location. Major cities may receive orders sooner.

Shipping Charges:

Flat Rate: PKR 200 nationwide

Free Shipping: On orders above PKR 3,000

Tracking: Once shipped, you will receive a tracking number via SMS or email to monitor your order.

💳 Payment & Cash on Delivery (COD)

COD Available: Yes, across Pakistan.

Please ensure your phone number and delivery address are accurate to avoid delays.

🔄 Returns & Exchanges

We want you to be satisfied with your purchase. Our return policy covers defective items, damaged products, or incorrect orders.

✅ Conditions for Returns:

Return request must be made within 7 days of delivery.

The product must be in its original condition and packaging.

Include the order number and reason for return when contacting us.